Tow Bar Recall

This is an important safety recall notice. Please read this page in its entirety. Roadmaster has identified that tow bars with roll pin holes, can become loose over time, in the T-bolt assembly (see Figure 2 and Figure 3). To correct this, Roadmaster will provide necessary parts, if required, at no cost to you to resolve this issue.

Regardless of the results of your inspection, or if you no longer own the tow bar, please reach out so we can document the status of your tow bar and update our records. A dedicated Recall Coordinator will assist you throughout this process.

Reason for This Notice

Tow bars have a stinger — a portion of the tow bar that inserts into the hitch receiver — that contains several components, including the T-bolt assembly (see Figure 1). In tow bars, subject to this notice, the T-bolt assembly consists of a large bolt and nut secured by a roll pin. Not all tow bars have a roll pin hole.

If the roll pin is missing, damaged, or partially backed out of its hole (more than 1/16 inch above the hole), vibration and repeated loading may allow the T-bolt assembly to gradually loosen. In extreme cases, this could result in separation of the tow bar from the hitch receiver, potentially causing the towed vehicle to separate from the motorhome and increasing the risk of crash or accident.

Check Your Tow Bar

1. 1

   Locate the Stinger and T-Bolt Assembly

   Unfold your tow bar and locate the stinger and T-bolt assembly as shown in Figure 1.

   

2. 2

   Inspect the T-Bolt Assembly

   Examine the T-bolt assembly and determine whether it contains one roll-pin hole, two roll-pin holes, or none. Tow bars with one roll-pin hole may have the hole located TOP or BOTTOM of the T-bolt.
   Note: There is only one pin. The one roll pin hole is vertically seated roll pin while the double roll pin hole contains a horizontally seated roll pin.

   

   

   

   • If the T-bolt assembly has only one roll-pin hole (see Figure 2), your tow bar is subject to this recall and action is needed. Please contact us to arrange for a fix.
   • If the T-bolt assembly has two roll-pin holes (see Figure 3), your tow bar is subject to this recall and action is needed. Please contact us to arrange for a fix.
   • If the T-bolt assembly has no roll-pin holes (see Figure 4), your tow bar is not subject to this recall and no action is needed. But please contact us to let us know your tow bar is fine.

   IF THE ROLL PIN IS FULLY SEATED

   If the roll pin remains fully seated and there is no play in the stinger assembly:

   You may continue to use your tow bar while we work through the recall process and until it has been addressed.

   Before each day of travel:

   • Confirm the roll pin remains fully seated.
   • Confirm there is no play in the stinger assembly.

   The condition addressed by this recall does not occur suddenly. Even in affected tow bars, the roll pin would typically require thousands of towing miles to gradually work its way out, if it moves at all. However, it is important that you continue these inspections until your replacement parts have been installed.

   IF THE ROLL PIN IS NOT FULLY SEATED

   Do not use your tow bar!

   The roll pin must be fully seated in its hole, no more than 1/16 inch above the top of the hole. If your inspection shows that the roll pin is not fully seated:

   1. STOP TOWING IMMEDIATELY
   2. Contact us. (See the "Contact Information" section below.)
   3. Set the email subject line to URGENT!
   4. Include photographs, if possible, clearly showing the roll pin condition.

   Customers actively experiencing this condition are being prioritized so we can get them back on the road as quickly as possible.

3. 3

   Verify the Serial Number

   Locate the serial number on your tow bar (see Figure 5). This is helpful for our records and to ensure you receive the correct replacement hardware.

   

What Roadmaster Will Do

To address this condition, Roadmaster will provide the necessary hardware at no charge to owners of affected tow bars. If your tow bar requires a fix. Roadmaster will ship the components directly to you along with installation instructions. To receive the appropriate parts, please contact Roadmaster using the information provided below.

Contact Roadmaster

Regardless of the results of your inspection, please reach out so we can document the status of your tow bar and update our records. A dedicated Recall Coordinator will assist you throughout this process.

If you no longer own the tow bar, please contact us so we may update our ownership records.